Privacy policy

Privacy Policy
Last updated: October 14, 2026

Grinchy ("we", "us", "our") operates grinchy.us. This Privacy Policy explains what personal information we collect when you visit our store or buy from us, how we use it, and the choices you have. Our store is hosted on Shopify.

1. Information We Collect
When you visit or shop with us, we may collect:
- Contact details: your name, email address, phone number, and billing and shipping address.
- Order information: the products you buy, order totals, and order history.
- Payment information: payments are processed securely by Shopify and our payment providers. We never see or store your full card number.
- Device and usage information: your IP address, browser, device type, and how you use our site, collected through cookies and similar technologies.
- Messages you send us: for example, customer support emails or reviews.

2. How We Use Your Information
We use your information to:
- Process, ship and track your order
- Send order confirmations, shipping updates and customer support replies
- Handle returns, refunds, warranty and Shipping Protection claims
- Prevent fraud and keep our store secure
- Improve our website and products
- Send marketing emails, only if you agree to receive them. You can unsubscribe at any time using the link in any email.

3. Who We Share It With
We only share your information with partners who help us run the store:
- Shopify, which hosts our store and processes payments
- Our fulfillment and shipping partners, so we can deliver your order
- Payment providers, such as Shop Pay, PayPal, Apple Pay and Google Pay
- Review and email tools, such as Judge.me, to collect product reviews
- Advertising partners, such as Meta and Google, to show relevant ads, based on cookies
We may also share information if required by law. We do not sell your personal information for money.

4. Cookies
We use cookies to keep your cart working, remember your preferences, understand how visitors use our site, and measure our ads. You can block or delete cookies in your browser settings, but some parts of the store may not work properly.

5. Your Privacy Rights
Depending on where you live, including California and other U.S. states, you may have the right to:
- Access the personal information we hold about you
- Correct or delete your personal information
- Opt out of the sharing of your information for targeted advertising
To opt out of targeted advertising, visit our "Your Privacy Choices" page: https://grinchy.us/pages/data-sharing-opt-out
To make any other request, email us at aykhanhuseynov99@gmail.com. We may need to verify your identity first. We will not treat you differently for using your rights.

6. Data Security and Retention
We use reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We keep your information only as long as needed to fulfill orders, provide support, and meet legal and tax requirements.

7. Children
Our store is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always posted on this page with the "Last updated" date.

9. Contact Us
Grinchy
66 W Flagler Street, Suite 900, Miami, FL 33130, USA
Email: aykhanhuseynov99@gmail.com